Articles on: RiteTag

How to use RiteTag Hashtag Reports with Salesforce, Hubspot and other CRM tools

Updated February 13, 2023

For using the downloads from our Hashtag Reports with with Microsoft Dynamics 24, Zendesk, Hubspot, Hootsuite, SAP, Zoho, Sage, Bitrix24, ConstantContact, Really Simple Systems and just about any CRM software product., please see our Medium blog.

Here’s the help page for ordering Hashtag Reports and keeping your cost per report as low as possible.

Here’s a RiteTag hashtag report that you can open, view and even download 100% of the data from for use in CRM tools, such as Salesforce:



This report is for the hashtag #Privacy and includes 100% of the Tweets and Twitter accounts that Tweeted with the hashtag #privacy between August 2 and August 30, 2022. (There is no need to login or register for RiteTag to view and use the report. The report is public.)

You can download a CSV or Excel file with:

34,192 Twitter accounts
85,623 Tweets
15,410 Twitter accounts who Tweeted positive things about #Privacy
3,250 Twitter accounts who Tweeted negative things about #Privacy

Or, you can use the data from the #Ikea Report.

Downloadable data for use in CRM tools

Much more is available to learn from and download from the #privacy report.

Got Salesforce? Here are the core things that can be done for automated marketing with Salesforce products if you have all Tweets and all Twitter accounts that Tweeted with a given hashtag:


Use Salesforce Marketing Cloud to analyze the tweets and identify key themes, sentiment, and influencers.
Use Salesforce Einstein to build a predictive model to identify which accounts are most likely to convert into customers, or which accounts are most likely to become brand ambassadors.
Use Salesforce Pardot to create targeted email campaigns for accounts that are most likely to convert, or for specific segments of accounts based on their behavior on Twitter.
You could also use the RiteKit Hashtag Report data in SalesForce Pardot to create targeted email campaigns for accounts that have a negative sentiment towards your brand, to try to improve their perception of your brand.
Use Salesforce Social Studio to track the performance of your campaigns and measure the ROI of your social media marketing efforts.
You could also use Social Studio to monitor the usage of the hashtags and understand how it’s being used with your brand.
You could also use Social Studio to monitor the applications used for Tweeting, and the emojis used. This data can help you understand the user’s behavior and tailor your content accordingly.
Use Salesforce Sales Cloud to create a lead scoring system that takes into account the accounts’ activity on Twitter, and to track the progression of leads through the sales funnel.
Use Salesforce Community Cloud to create a community of customers and prospects around the hashtag, and to engage with them in real-time on social media.
Use Salesforce Service Cloud to provide a personalized customer service experience, by identifying customers and providing them with tailored service.
You could also use the RiteKit Hashtag Report data in Salesforce Service Cloud to create a sentiment analysis model to understand the customer’s sentiment towards your brand and tailor your service accordingly.
With Salesforce’s solutions you can use RiteKit Hashtag Report data from the reports you order to automate much of what would be otherwise tedious: import the twitter account information from your reports to create twitter audience for your ad campaigns or use the data from the reports to guide your marketing strategy. Also, you can store the Twitter handles from the report downloads and as contacts in the CRM tools and use it for other marketing activities.

RiteKit Hashtag Reports get 100% of the Tweets and Twitter accounts that used a given hashtag for up to the last thirty days. When you order a report, you set the date range, which can be up to the last thirty days. When the report is complete, you can choose to make the report open to the public or leave it private.

Here’s the help page for ordering Hashtag Reports and keeping your cost per report as low as possible.

If you have a unique process for using data from RiteTag Hashtag Reports with a CRM tool, we’d love to team up with you on a cross promotion campaign, so write us!

Updated on: 13/02/2023

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